Terms of service
Last updated: August 22, 2026
These Terms of Service govern access to https://marllowe.co.uk and purchases from Marllowe, a trading name of DECORE DELIGHT LTD.
Acceptance
By using the website or placing an order, you agree to these Terms and the policies linked on the website. If you do not agree, do not use the services.
Online store terms
You must be legally able to enter into a contract in your country of residence. You must not use the website or products for unlawful purposes or interfere with the security or operation of the service.
Products, descriptions and availability
We aim to describe and display products accurately. Colours can vary slightly between screens. Product availability, options and prices may change. An order is not accepted until it is confirmed, and we may cancel an order if a product is unavailable, payment is not authorised, information is inaccurate, or fraud is suspected. If we cancel a paid order, we will refund the amount due.
Prices, billing and payment
Prices are shown in British Pounds (GBP). Any applicable charges are shown before payment. UK tracked shipping is free. You agree to provide complete and accurate billing, contact and delivery information.
Available payment methods are described in our Payment Policy and displayed at checkout. Payment is processed by third-party payment providers.
Delivery and returns
Delivery is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy. Those policies form part of these Terms.
Nothing in these Terms limits rights that cannot legally be excluded, including rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
Intellectual property
Unless otherwise stated, website text, graphics, logos, layout and other original content are owned by or licensed to Marllowe / DECORE DELIGHT LTD. You may not copy, reproduce, distribute or commercially exploit that content without permission. Product and third-party marks remain the property of their respective owners.
Reviews and user submissions
If you submit a genuine review, question or other content, you confirm that it is accurate to the best of your knowledge, lawful, and does not infringe another person’s rights. You grant us a non-exclusive licence to display and use the submission in connection with our services. We may remove unlawful, abusive, misleading or irrelevant content.
Third-party services and links
The website may use or link to third-party services. Those providers may have separate terms and policies. We are not responsible for third-party content or services beyond what applicable law requires.
Prohibited uses
You must not use the website to break the law, infringe rights, submit malicious code, attempt unauthorised access, collect other users’ information without permission, or disrupt the service.
Disclaimer and liability
We do not guarantee that the website will always be uninterrupted or error-free. To the fullest extent permitted by law, we are not liable for losses that were not reasonably foreseeable, losses caused by events outside our reasonable control, or business losses suffered by consumers.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
Suspension and termination
We may suspend or terminate access where a user materially breaches these Terms, misuses the website, or creates a security or legal risk. Provisions intended to continue after termination remain effective.
Changes
We may update these Terms to reflect changes to our services, operations or legal obligations. The current version and “Last updated” date will be published here. Changes do not retrospectively alter an order already accepted unless required by law or agreed with you.
Governing law
These Terms are governed by the laws of England and Wales. Consumers retain any mandatory rights to bring proceedings in another UK jurisdiction where applicable.
Contact information
Trading name: Marllowe
Legal business name: DECORE DELIGHT LTD
Company number: 15903117
Registered office: Yahya Accountancy, 164 West Hendon Broadway, London, NW9 7AA
Registered office only — not a visiting or returns address.
Email: support@marllowe.co.uk
Phone: +44 7446 262841
Hours: Monday–Friday, 9:00 AM–5:00 PM UK time
Response time: 1–2 business days