Shipping policy

Last updated: June 30, 2026

At Marllowe, we want the buying experience to feel as considered as the pieces themselves, and that starts with being clear about delivery. We offer free tracked shipping on every order within the United Kingdom.

Shipping Locations

This Shipping Policy applies to all orders delivered within the United Kingdom.

Delivery Timeframes

Our delivery timelines are estimates, set out below:

  • Order cut-off time: 5:00 PM (GMT+00:00). Orders placed after this time are processed on the next business day.
  • Handling time: 1–2 business days (Monday–Friday, excluding public holidays).
  • Transit time: 7–12 business days (Monday–Friday).
  • Estimated total delivery time: 8–14 business days (handling and transit combined).

These timeframes are indicative and may vary during busy periods or because of carrier-related delays.

Delivery Partners

Depending on your location and the size of your order, your parcel may be delivered by one of the following reputable UK carriers:

  • Royal Mail
  • Evri
  • Yodel
  • DPD
  • UPS
  • FedEx

Shipping Costs

Free tracked shipping: every order within the United Kingdom ships free, with no minimum spend.

Delivery Issues

If something goes wrong with your delivery — a delay, or a parcel that hasn't arrived — please contact our support team as soon as you can. We're here to help and will do our best to put it right.

Contact us here.

Order Tracking

Once your order has been dispatched, you'll receive an email with your tracking number so you can follow your parcel's progress.

Track your order here.

Questions?

For more information, see our FAQ page or get in touch with our support team. We're always happy to help.

FAQ
Contact us here.

Contact Information

Website: marllowe.co.uk
Business Name: DECORE DELIGHT LTD
Company Number: 15903117
Registered Office: 103-113 Regent St., London W1B 4HL, United Kingdom (Not a visiting Address or Return Address)
Email: support@marllowe.co.uk
Phone Number: +44 7446 262841

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00)

We aim to respond to all enquiries within 1–2 business days.